Privacy Policy
Last updated: January 2026
User Data
We collect the information you provide when you create an account or book a consultation, including your name, email address, profile details, and communications with experts. We also collect basic usage data such as pages visited, device type, and approximate location to operate and improve the platform.
Cookies
SYNOVRIA uses cookies and similar technologies to keep you signed in, remember preferences, and measure how the product is used. You can control cookies through your browser settings and through our Cookie Policy.
Payments
Payments are processed by regulated third-party providers. SYNOVRIA never stores your full card number or banking credentials. Only the minimum information required to complete a booking, issue receipts, and process refunds is retained.
Personal Information
We use your personal information to deliver the service you request, communicate with you about bookings, prevent fraud, and comply with legal obligations. You may request access, correction, or deletion of your data at any time by contacting support@synovria.io.
Security
All traffic to SYNOVRIA is encrypted in transit with TLS. Sensitive data at rest is encrypted, access is restricted on a need-to-know basis, and we continuously monitor for suspicious activity. No system is perfectly secure, and we encourage the use of strong, unique passwords.
Third-Party Services
We rely on a small number of vetted providers for hosting, analytics, payments, email delivery, and customer support. These providers only receive the data required to perform their function and are contractually bound to protect it.
Contact Information
For any privacy question or data request, contact our team at privacy@synovria.io. We aim to respond within five business days.