Charlotte Nguyen

Verified

IT Support Lead

4.8(37 reviews) 🇦🇺 Australia English 16+ years

About

Building lean IT teams that ship a great employee experience without the ticket avalanche.

Helpdesk

Endpoint Management

Intune

Simple, transparent pricing — pick the format that fits your problem.

Starting from $45

Standard

45 minutes

$45

Deep-dive on a single topic — analysis, recommendations, follow-up notes.

Popular

Professional

60 minutes

$50

In-depth session with review, guidance, and a written action plan.

Advanced

90 minutes

$60

Hands-on debugging, migration or complex technical work.

Enterprise

Custom session

from$170

Custom scope tailored to enterprise engagements. Scoped after intro call.

Jordan K.

2 weeks ago

Sharp, practical, and no fluff. Solved in 45 minutes what my team debated for two weeks.

Priya S.

1 month ago

Deep expertise, great communicator. Delivered a clear plan and follow-up notes.

Alex R.

2 months ago

Excellent session. Would book again for the follow-up phase.